Google Reviews Petition
Posted on: 6th Jun 2018 by: ANME
Petition to Google
Relating to: Google My Business, including Google Search and Google Maps.
Petition: Add an option to disable all Google Reviews.
Any business listed on Google is allowing anyone in the world to leave a review; at some time or other these are likely to include unfair reviews from dissatisfied customers and employees etc. Schools and colleges are far more likely to receive these unfair reviews as they are dealing with children - some of whom have unsubstantiated grievances. Whilst some may be legitimate, a lot are not. Yet there is nothing stopping anyone posting these reviews publicly on Google. Some examples can be seen in the gallery below.
The ANME contacted Google previously, alerting them about this issue, requesting that the information provided about the issue be forwarded to the Google My Business team. This was confirmed but there has been no further communication from Google. After the issue was recently raised again by ANME members, the decision was made to gather more feedback from members, as well as the key stakeholders at their schools.
Rather than asking for an option to delete individual reviews (because most companies would want to delete any negative reviews!), the petition is asking for an option to disable all reviews like you can on Facebook Pages.
How to sign the petition:
Click here to sign the petition, please share this page with other staff and key stakeholders at your school or college.
Below are some examples sent to Google - some are from members' schools, and some from random schools - the reviews are often left using fake accounts, and some of the reviewers’ names demonstrate their level of maturity perfectly - school and teacher names have been redacted, where names of reviewers have been redacted, fake accounts had been used which included the school name.